+86 18019725989 12400 E Philadelphia St,Eastvale, CA 91752 Factory-Direct B2B E-Scooters. Fully Stocked in Our Los Angeles Distribution Center.
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B2B KNOWLEDGE BASE

B2B Electric Scooter Wholesale FAQs

Find comprehensive answers regarding our wholesale minimums, local Los Angeles logistics, warranty terms, and custom OEM capabilities. Need specific details for your business? Reach out to our dedicated US support team.

Advanced Logistics & Compliance

How many units fit on a standard shipping pallet or in a full shipping container?

This varies by the specific model and packaging dimensions. For our popular City Commuter series, we typically fit [e.g., 15-20] units per standard US pallet. If you are importing directly from our factory via FCL (Full Container Load), a 40ft High Cube container holds approximately [e.g., 400-500] units. Contact our sales team for precise CBM (Cubic Meter) calculations and container load optimization.

Electric scooters contain large lithium batteries. Are there any Hazmat (Hazardous Materials) shipping issues I need to worry about?

No. All Fasir e-scooter battery packs pass the rigorous UN38.3 testing protocol, which is the global standard for the safe transport of lithium-ion batteries. When you order from our Los Angeles warehouse, we handle all domestic Hazmat compliance and utilize certified freight carriers, ensuring you experience zero logistics friction or unexpected carrier fines.

Advanced OEM, ODM & Tooling

Is it possible to integrate dual charging ports for faster turnaround?

Yes. For high-capacity batteries (especially in our off-road and delivery series), we can integrate dual charging ports, allowing users or fleet operators to cut charging times in half using two standard chargers simultaneously.

Can we change the deck material (e.g., from silicone to wood or custom alloy)?

Yes. Deck materials are highly customizable. We can outfit your OEM order with premium grip tape, heavy-duty silicone, or aesthetic materials like bamboo or brushed aluminum to fit your brand identity.

Do you provide sample testing reports before mass production?

Yes. Before scaling to mass production, we provide comprehensive laboratory testing reports of the final prototype, including vibration testing, thermal stress data, and battery cycle longevity reports.

Can we request a specific IP (Ingress Protection) rating for commercial orders?

Yes. While our standard models feature IP54 ratings suitable for light rain, we can engineer custom commercial fleets to meet IP65 or IP67 standards, potting the controllers and sealing the battery decks for extreme weather and deep-puddle resilience.

How do you manage firmware updates for custom fleets?

For ODM fleets equipped with our advanced IoT modules, we support Over-The-Air (OTA) firmware updates. This allows you to push performance tweaks, security patches, or new speed limit protocols to your entire fleet remotely.

Can you design custom suspension geometries for specific payload requirements?

Yes. If you are targeting a demographic that requires higher payload capacities (e.g., heavy-duty utility or delivery scooters), our engineers can customize the spring rates and suspension geometry to comfortably support payloads exceeding 300 lbs.

What are the upfront costs associated with OEM white-labeling?

White-labeling our existing models is highly cost-effective. Typically, the only upfront costs involve minimal setup fees for custom silkscreen logos, grip tape printing, and customized packaging dies. There are no heavy R&D or mold fees involved.

Do you offer 3D CAD files or rendering support for custom projects?

Yes. During the ODM consultation phase, our R&D department provides comprehensive 3D CAD modeling and digital renderings. This allows your marketing and engineering teams to visualize structural geometries and cosmetic finishes before physical prototyping begins.

Can we use our own preferred components (e.g., Shimano brakes, specific cell brands) in an OEM build?

Yes. As a source manufacturer, our supply chain is highly flexible. If your engineering team specifies tier-one components from specific brands (such as LG/Samsung cells or specific braking systems), our procurement team can source and integrate them into your mass production run.

Who owns the tooling and molds for a custom ODM project?

If your company pays for the custom tooling and molds for a bespoke ODM frame or component, your company retains 100% ownership of those molds. We sign legally binding agreements ensuring those molds are used exclusively for your production runs.

B2B Wholesale

What does Fasir sell?

Fasir supplies wholesale electric scooters, OEM/ODM electric scooter programs, spare parts, and domestic fulfillment support for North American B2B buyers.

Who is the website for?

This website is designed for dealers, distributors, retail chains, fleet and rental operators, e-commerce brands, campus mobility programs, and OEM/private-label buyers.

Is Fasir a manufacturer or distributor?

Fasir operates as a source manufacturer and wholesale distributor, combining overseas R&D and production with LA-area inventory for North American fulfillment.

Can buyers request a sample before wholesale purchase?

Yes. Sample availability depends on current LA-area inventory and model configuration. Submit a quote request with target quantity and market details.

What is the MOQ for wholesale orders?

MOQ varies by model, inventory status, and customization scope. The sales team confirms MOQ after reviewing target quantity, market, and OEM requirements.

Can case studies or references be verified?

Client names are confidential by default, but references, case studies, warehouse evidence, and production documentation can be shared under NDA during B2B qualification.

What should be included in a quote request?

Include company name, country, target quantity, intended market, product category, OEM needs, timeline, and whether you need samples, spec sheets, or compliance documents.

Company & Manufacturing

Are your electric scooters UL certified and legally compliant for the US market?

Yes, absolute compliance and safety are our top priorities. Our core wholesale models hold the required certifications for the North American market, including strict UL safety standards (such as UL 2272) for our battery and electrical systems, as well as CE and FCC compliance. This ensures you can confidently sell on major platforms like Amazon or in physical retail stores without liability risks.

Are you a direct manufacturer or a trading company?

Fasir is a 100% direct source manufacturer of premium electric scooters. We own and operate our advanced production facilities in China, complete with a multi-layered industrial intelligence cloud framework for strict quality control. By partnering with us, you bypass middleman markups and get direct access to factory pricing, R&D engineering, and our fully stocked Los Angeles distribution center.

Compliance

Are UL and CE documents available?

Compliance documentation such as UL, CE, and related reports can be shared with qualified B2B buyers during consultation. Always request the latest documents for the exact model and batch.

Do electric scooter laws vary by state?

Yes. Electric scooter laws vary by state, city, campus, and fleet program. Fasir maintains law guides for general reference, but buyers should verify with local authorities.

Cross-Border & Expanded Market Compliance

Are your electric scooters equipped with an identifiable VIN or serial number for fleet management?

Every Fasir electric scooter is laser-etched with a unique, permanent serial number on the chassis. This is essential for inventory tracking, anti-theft registration, warranty claims, and seamless integration into commercial fleet management databases.

Can we request multilingual user manuals for diverse demographics?

Yes. Standard orders include comprehensive English user manuals. For OEM/ODM orders or distributors targeting diverse regions (like French-Canadian markets or Spanish-speaking demographics), our documentation team can supply fully translated and localized instruction manuals.

How do you handle Extended Producer Responsibility (EPR) and battery recycling mandates?

We practice sustainable manufacturing and design our battery packs for ease of extraction and recycling. While regional EPR compliance ultimately falls on the importer/distributor in specific states, we provide all necessary material composition data and MSDS (Material Safety Data Sheets) to support your local recycling compliance programs.

Do your scooters comply with specific state laws, such as California’s specific CPSC regulations?

Yes. We closely monitor regional micro-mobility laws. Our consumer-facing models are engineered to comply with Federal CPSC standards, and we can configure firmware speed limits to comply with strict state or municipal regulations (such as California’s 15 mph limit for certain scooter classes).

Can you ship wholesale orders from your LA warehouse directly to Canada or Mexico?

While our primary logistics hub serves the US domestic market, we can certainly arrange cross-border freight forwarding from Los Angeles to Canada and Mexico. Buyers are responsible for specific import duties and regional compliance certifications for those respective countries.

Dealer Programs & Margin Protection

How do you handle territory spacing to prevent retail oversaturation?

We actively monitor our distribution network. If you are operating physical retail stores, we evaluate dealer spacing within specific zip codes or city radiuses to prevent cannibalization between Fasir retailers, ensuring your local market remains highly profitable.

Are there volume rebates or end-of-year incentives for high-performing distributors?

Absolutely. We view our wholesale buyers as long-term growth partners. We offer structured quarterly and annual volume rebates for distributors who consistently hit or exceed their purchasing targets. Please consult with your dedicated Fasir account manager to review our volume incentive tiers.

Do you enforce a Minimum Advertised Price (MAP) policy?

Yes. To protect the profit margins of our B2B partners and prevent race-to-the-bottom price wars, we strictly enforce a MAP policy for the Fasir brand across all North American retail and e-commerce channels. This ensures that every distributor can maintain healthy, sustainable profitability.

Deep Logistics, EDI & Drop-Shipping

How fast can you scale fulfillment if our product goes viral?

Because we control both the overseas manufacturing and the local US distribution, we can air-freight emergency component restocks and ramp up local LA fulfillment shifts within 48 hours to meet sudden, viral demand spikes.

Can you warehouse our custom OEM inventory in LA, or do you only warehouse your brand?

We offer staging services. Once your custom OEM container arrives from our factory, we can store your proprietary inventory in our LA facility and fulfill your B2B distribution orders for a negotiated warehousing fee.

How do you handle lithium battery shipping compliance for dropshipping?

All our packaging is pre-labeled with the required UN3481 Class 9 lithium battery handling marks. Our Los Angeles fulfillment team is fully trained in Hazmat shipping protocols for domestic parcel networks.

Can we arrange our own Third-Party Logistics (3PL) to pick up from your LA warehouse?

Absolutely. You can provide us with your own Bill of Lading (BOL). We will palletize, shrink-wrap, and stage the inventory at our loading docks for your designated carrier to pick up.

Do you provide tracking numbers via API for bulk dropshipping?

Yes. If you are integrated with our fulfillment system, tracking numbers are automatically pushed back to your Shopify, WooCommerce, or custom ERP system the moment the shipping label is generated in our LA facility.

Are your packaging dimensions optimized for standard UPS/FedEx ground shipping?

Yes. Our commuter and lightweight series are specifically packaged within the dimensional weight (DIM) limits of UPS and FedEx Ground, ensuring you don't get hit with exorbitant oversized shipping penalties when dispatching from your warehouse or ours.

Can you include our branded packing slips in dropshipped orders?

Yes. For established dropshipping partners, our LA fulfillment team can print and insert your customized, branded packing slips into the boxes so the end-customer recognizes only your brand.

What happens if a dropshipped unit is refused by the customer?

If a blind-dropshipped unit is refused at delivery due to customer error, the unit is routed back to our Los Angeles facility. We process the return and restock the item (subject to a standard restocking fee), keeping your overhead low.

How do you handle residential versus commercial freight deliveries?

Our standard wholesale freight quotes assume delivery to a commercial facility with a loading dock. If your business or your dropshipping customer requires residential delivery or liftgate service, we arrange this through our 3PL partners for a transparent, nominal surcharge.

Does your Los Angeles warehouse support EDI (Electronic Data Interchange) for retail partners?

Yes. For large-scale retail partners and big-box distributors, our backend systems can integrate via EDI to automate purchase orders, advanced shipping notices (ASN), and invoicing, streamlining your procurement cycle.

Financial,Legal & Compliance Risk

Does Fasir sell directly to consumers (B2C) and compete with its distributors?

Our strategic focus is B2B wholesale and OEM manufacturing. While we may maintain a minimal brand presence for corporate identity, we do not engage in aggressive retail price-cutting. We channel retail inquiries to our authorized distribution network.

Who handles the filing for FCC ID for custom IoT modules?

If we develop a custom ODM scooter with proprietary RF or Bluetooth/IoT modules, our compliance team handles the rigorous laboratory testing and filing required to secure a valid FCC ID for the US market.

Do you offer exclusive pricing for government or municipal contracts?

Yes. If you are a B2B partner bidding on municipal mobility contracts, law enforcement fleets, or university programs, we offer specialized contract pricing and bid-support documentation to help you win the tender.

Is there a restocking fee for B2B returns?

B2B returns for non-defective inventory (e.g., buyer's remorse or overstocking) are generally subject to a 15-20% restocking fee, plus return freight costs, to cover LA warehouse labor and inspection.

Can you supply ESG (Environmental, Social, and Governance) compliance reports?

Yes. We understand that large corporate buyers and universities require ESG compliance. We can provide documentation regarding our fair labor practices, energy-efficient manufacturing, and sustainable sourcing protocols.

Do you provide an NDA (Non-Disclosure Agreement) before we share our designs?

Absolutely. We immediately execute an NDA before you share any proprietary CAD files, business plans, or branding concepts with our engineering team.

How do you handle Section 301 tariffs on Chinese imports?

When you buy directly from our Los Angeles warehouse, the Section 301 tariffs have already been paid and absorbed by us. The DDP price we quote you is the final price.

Are your prices indexed to raw material costs (like lithium or aluminum)?

Our standard wholesale catalog pricing is highly stable. However, for long-term OEM contracts with massive volumes, we can structure pricing agreements indexed to global raw material markets to ensure fair pricing for both parties.

Do your products comply with California Proposition 65?

Yes. We ensure that our materials and components comply with California Prop 65 regulations regarding warning labels for specific chemicals, keeping your California-based retail operations fully compliant.

Ordering & Pricing

Q: What is your Minimum Order Quantity (MOQ) for wholesale? A: To support North American businesses of various sizes, we offer highly flexible MOQs. For ready-to-ship inventory directly from our Los Angeles warehouse, our standard MOQ is 10 units. For custom OEM/ODM orders manufactured in our overseas facility, the MOQ typically starts at 100 units, depending on the level of customization.

Q: How can I get a wholesale price list or a custom quote? A: You can request our latest B2B catalog and factory-direct pricing by submitting an inquiry through our Contact page. Please include your business type and estimated monthly volume so our US-based sales team can provide the most accurate volume-based discounts.

Q: Do you offer drop-shipping services? A: Our primary business model is focused on bulk B2B distribution to ensure the highest profit margins for our partners. However, we are open to discussing flexible fulfillment programs, including drop-shipping, for established retail partners with high-volume commitments.

Shipping & Logistics

Q: How fast is shipping from your Los Angeles warehouse? A: Because we maintain deep local inventory in California, standard wholesale orders are processed, palletized, and dispatched within 24 to 48 hours. Depending on your location within the continental United States, domestic freight transit times typically range from 3 to 7 business days.

Q: Do I need to worry about import duties or customs clearance? A: No. When you order from our Los Angeles stock, the inventory has already cleared US customs. We offer straightforward domestic shipping, eliminating the headaches of international freight, port congestion, and unexpected tariff surcharges.

Quality Assurance & Warranty

Q: What safety certifications do your electric scooters hold? A: Safety is our top priority. All Fasir electric scooters are manufactured under strict ISO quality control standards and undergo 100% end-of-line testing. Our core models hold necessary certifications for the North American market, including UL safety standards for battery systems, CE, and FCC.

Q: What is your warranty policy for B2B partners? A: As the direct manufacturer, we stand behind our build quality. We provide a comprehensive 12-month warranty on core components (including the motor, battery, and controller). Furthermore, we stock spare parts locally in our Los Angeles warehouse, ensuring you can quickly service your customers without waiting for overseas parts shipments.

OEM & ODM Customization

Q: Can I sell the scooters under my own brand name (White-Labeling/OEM)? A: Absolutely. We provide complete OEM white-label services. You can select from our proven, ready-to-market models and customize the branding, colors, grip tape, and packaging to match your company’s identity.

Q: Do you offer custom engineering for fleet operators or unique designs (ODM)? A: Yes. Our R&D team can collaborate with you on ground-up ODM projects. Whether you need custom frame geometry, specialized battery capacities, or IoT integration for commercial sharing fleets, our advanced manufacturing facilities can bring your exact specifications to life.

Still have questions about customization, lead time, or packaging?